Frequently Asked Questions
Everything you need to know about your L'ange beauty journey.
How can I track my L'ange order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your delivery.
What is your return policy for hair care and tools?
We offer a 60-day satisfaction guarantee. If you are not completely happy with your purchase, you can return hair tools and unopened hair care products within 60 days of the purchase date for a refund or exchange.
Do L'ange hair tools come with a warranty?
Yes, all L'ange styling tools are covered by a limited manufacturer's warranty that protects against defects in materials and workmanship. Please register your tool on our website within 30 days of purchase to activate it.
Are L'ange products safe for color-treated hair?
Absolutely. Our hair care line is formulated with high-quality ingredients that are designed to be gentle and effective on all hair types, including color-treated and chemically-processed hair.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
Which styling tool is right for my hair type?
We offer a variety of tools including titanium for thick/coarse hair and ceramic for fine/thin hair. You can take our personalized hair quiz on the homepage to find the perfect match for your specific hair needs.